Paid orders are processed and dispatched within 3-5 working days. There will be a flat rate delivery charge of SGD$9.90 for every local delivery. Free shipping applies to orders above SGD$120.00.
1. Delivery in Singapore
We deliver all of our products island wide. Excepting weekends, all orders usually ship within 48 hours of payment. Deliveries take place Monday to Friday during normal business hours. In the event that an order will take longer than 3-5 working days to ship, you will be notified. We use carriers that are both convenient and cost-effective, including Singapore Post, Dpex and other selected courier services.
Our logistic partners offer a door-to-door service, so please nominate an address where someone will be available to sign for the delivery. Couriers do not leave parcels unattended. In the event of failed delivery attempts, the orders will be returned back to our distribution center and our Customer Service team will be in touch with you to schedule for a re-delivery at a surcharge. Shipping is a hard cost we incur from our logistics partners. Alternatively, arrangements can be made for a self-pick-up.
2. International Delivery
Due to the variations in standard sizes between countries, we are not shipping internationally at this time; however we're happy to assist international customers where possible.
For enquiries, please email us at firstname.lastname@example.org before placing an order.
Once an order has been dispatched, an email with tracking details will be sent to the customer’s nominated email address. For any enquiries relating to tracking an order, please contact our customer service team.
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