Terms and Conditions

Please read the terms and conditions and policies displayed on this website before using the website or placing an order.  By using this website you agree that you have read and accepted the terms and conditions and policies and are bound by them.

We may make changes to our website, policies and terms and conditions at any time without notice. We will publish our changes on the website.


Please read our Privacy Policy which also governs your use of the website.

Placing Orders

When you place an order, we will send you an email confirming receipt and details of your order. Acceptance of your order will be at the time we dispatch that product to you. We reserve the right to cancel any order at any time and, at which time, we will immediately notify you of this action by email or phone using your contact details provided. We will refund payments for cancelled orders via the original payment method received.

Discount Codes

Every discount code has different requirements and rewards. Please check all requirements stated in order to receive the discount. Discount values are as specified and are redeemable only on the website. A discount code may not be used in conjunction with another discount. Everythreadcount discounts cannot be applied on taxes, shipping and handling, or other charges.

PLEASE NOTE: Each discount code is valid for a limited time only and will expire based on the date specified.

If a coupon is used and your entire order is cancelled or rejected, or if you do an exchange of your order, the exchange value will be based on the actual amount paid after the discount.


You have the option to cancel within 1 hour from placing your order. To cancel an order, please contact us at with your order number, name and contact (Email & Contact No.).

Price and Payments

All prices are accurate at the time of publication, quoted in Singapore dollars as listed on the website. Please complete payment within two hours from the time your order was placed. All unpaid orders after this payment frame will be cancelled automatically. We accept all major credit cards and PayPal.


Please refer to Delivery for information on delivery and processing of orders.

eGift Cards

eGift Cards are redeemable for merchandise online at eGift Cards are valid for 6 months from the date of dispatch to the intended recipient, and are strictly non-refundable, non-transferable and non-extensible. eGift Cards are to be redeemed in a single transaction and excess unused value will not be refunded. eGiftcards cannot be reloaded, resold, transferred for value, or redeemed for cash. You may not use an eGift Card to purchase another eGift Card and cannot be combined with other coupon codes.

eGift Cards cannot be returned or cancelled after it has been received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact prior to the delivery date selected during the purchase process.

If the date on which you want an eGift Card delivered has passed and you have not received confirmation that the eGift Card was sent, please contact Please refer to your order number, or be ready to supply your email address. We are not responsible for eGift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact if you suspect the recipient did not receive his/her eGift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.

We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.

Bounced / Missing Parcels

We will be in touch via email in the event of any bounced or missing parcels.


While we strive to ensure that our products shown on website are true to life as much as possible, your received product colours may differ slightly from that to the website due to photography lighting and/ or variances in computer screen calibration. We apologise that slight colour variances will not be regarded as a defect.


Please read our Return Policy which governs return of products.

For further question and enquiries, please email us at

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